Frequently asked questions

Common questions. Quick answers.

I'm not sure which solution is right for me. Where do I start?

Autura serves public safety agencies, towing and recovery operators, and vehicle marketplace participants. Our sales team can help match you with the right solution.

Click Talk to Sales and we'll point you in the right direction.

I'm an existing customer and need technical help. Who do I contact?

Head to Get Customer Support and our support team will take care of you. Have your account and product name handy. This will help us route you to the right person faster.

How quickly can I expect to hear back?

We typically respond within one business day. For urgent support needs, we recommend giving us a call directly.

Where is Autura headquartered and where do you operate?

Autura is headquartered in San Francisco, CA. We serve customers across the United States and Canada, from public safety agencies and municipal governments to towing and recovery businesses and impound managers, teams, and professionals.

I'm interested in partnering with Autura. What does that look like?

We work with technology integrators, resellers, and managed service providers who serve the towing, impound, and public safety markets. Click Become a Partner to tell us about your organization. We'll be in touch.

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