The Cost of a Poor Safety Philosophy – with Bill Giorgis and Brian Riker
Bill Giorgis and Brian Riker discuss safety culture, compliance, litigation risk, training, and practical ways towing companies can protect people and profits.
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In This Podcast Episode...
What does poor safety really cost a towing company?
To answer this question in episode 7 of The Tow Trend Podcast, hosts Shelli Hawkins and Dennis McGowan sit down with Bill Giorgis of Mike's Wrecker Service and Brian Riker of Fleet Compliance Solutions. These industry experts help us unpack one of the most important topics in the towing industry: safety.
Drawing from their Tow Summit presentation, The Cost of a Poor Safety Philosophy, Bill and Brian share how safety isn't just about compliance. Instead, it should be a broader program that, if effectively achieved, protects profitability, reduces risk, helps attract and retain good employees, preserves customer trust, and builds a stronger business.
🎧 You'll Hear:
- Brian’s meaningful quote about the job of towing professionals
- Bill’s favorite metaphor regarding safety and training
- Hidden costs of poor safety practices
- The most dangerous words in the towing industry
- The business impacts of negative PR
- Hiring and qualification challenges
- Safety culture and safety policy – one in the same?
- And more
Whether you're an owner, manager, tow operator, or industry enthusiast, this episode delivers practical guidance that can help you reduce exposure, improve accountability, and build a more defensible towing operation.
Listen now and learn how the right safety philosophy can protect your people, your reputation, and your bottom line.
About The Tow Trend Podcast
Welcome to The Tow Trend Podcast with Dennis McGowan and Shelli Hawkins — your insider's guide to the towing industry! Join us monthly for dynamic conversations with industry experts, successful operators, and special guests sharing real stories from America's roadsides. Owners, dispatchers, fleet managers, and enthusiasts tune in to uncover the latest tools, trends, and tactics driving success today, and discover where the industry is heading. Get ready for insights that keep your business and your community, moving forward. Brought to you by Autura.
